YOUR TRUSTED GOLD COAST
ACCESSIBLE TRANSPORT SERVICE
Welcome to Accesstra!
We are a Gold Coast-based accessible transport service providing safe, reliable wheelchair and disability transport for self-managed
and plan-managed NDIS participants,
as well as aged care clients.
Built upon personal family experience, our belief is that accessible travel should be seamless, comfortable and stress-free, and we are dedicated to delivering exactly that.
ACCESSIBLE TRANSPORT
FOR EVERY JOURNEY
Medical & specialist appointments. Community access & social outings.
Hospital admissions & discharges. Recreational, sporting & community events.
Shopping trips & errands. Allied health visits (physio, OT, hydrotherapy, etc.)
Airport, train & cruise terminal transfers. Work, school, university & TAFE.
Family visits & social gatherings. Day programs & regular activity.
WHY CHOOSE ACCESSTRA?
Your journey matters. At the heart of our service is a simple promise:
to deliver every journey with professionalism, respect, and genuine care.
Whether it’s a medical appointment, social outing, or community event,
we are passionate about helping every passenger travel confidently and independently throughout the Gold Coast and surrounds.
HERE'S WHAT WE ARE PROUND TO OFFER:
NDIS & Aged Care Transport
Self-managed & plan-managed NDIS participants
Support At Home & My Aged care clients
Clear, itemised invoices for
easy claiming
Fully compliant with NDIS
safety standards
Reliable, Professional & Caring Service
Pre-booked, reliable,
door-to-door transport
One-way, return, and wait & return trips
One off or regular bookings
On-time pickups and drop-offs
Clear communication
Respectful, patient, and friendly drivers
Comfortable, stress-free travel every time
Wheelchair Adapted Vehicle
Mercedes Sprinter van with hydraulic lift
Spacious, air-conditioned interior
Fully Certified anchor points & restraint system to safely secure wheelchairs and mobility scooters
Holds up to two full-size power wheelchairs
Safety checked and well maintained
Pet friendly
Qualified & Certified Drivers
First Aid
CPR
Driver’s Authority
Disability Worker Screening Clearance
Blue Card
Manual Handling
Infection Control
Born from a genuine need.
OUR STORY
Our founder, Gold Coast local Kelly Richardson, knows first hand
the challenges of finding reliable wheelchair transport.
As the parent of an adult son with Duchenne Muscular Dystrophy who uses a power wheelchair full-time, Kelly has spent many years navigating the complex world of accessible travel,
both in Australia and overseas.
This lived family experience is the foundation of Accesstra.
We’ve been in your shoes! We understand what truly matters, and that is having transport you can depend on, drivers who treat you with respect, and the peace of mind that every journey will be safe, comfortable, and stress-free.
At Accesstra, we’re more than just a transport service,
we’re a community built on care, connection, and understanding.
Our mission is to make accessible travel simple, inclusive,
reliable and hassle-free, for every passenger, every time.
HAPPY CUSTOMERS
CONTACT DETAILS
Message or call us
0423 833 394
Locate us
Gold Coast, South East Queensland